Excellence Riviera Cancun

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If you have a taste for luxury, romance and relaxation, then the Excellence Riviera Cancun resort and spa is where you belong. Six meandering pools wind through our tropical Caribbean grounds. You have access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio conditioning center, and an unparalleled range of activities on land and on sea. This awarded resort offers spacious lavish rooms and suites, many with an expansive rooftop terrace complete with private HydroSpa Pool (heated in Winter). Here we address your every need so you are free to create your own moments you dream of… and memories you’ll have forever.



  • Gold List Conde Nast Travele’r Choice
  • Conde Nast Traveler’s readers selection of the “best of the best” around the world.


  • Travel Leisure’s World’s Best Awards Top Hotel in Mexico
  • Travel Leisure’s World’s Best Awards Best Hotel Spa in Mexico
  • Tripadvisor Certificate of Excellence
  • Certificate of Excellence, based on the Tripadvisor user’s opinion.


  • MLT Vacations Quality Assurance Award


  • Top 25 Conde Nast Traveler’s Choice Among the Top 25 Mexico Resorts in the 2009 Conde Nast Traveler’s Choice Awards
  • Tripadvisor Best All-Inclusives in the World Top 10 All-Inclusives in the World  in TripAdvisor  Traveler’s  Choice Awards





At Excellence Riviera Cancun you are secluded but not isolated. This all-suite, all-adult luxury resort and spa is set on an immaculate white sand Caribbean beach along Mexico’s renowned Mayan Riviera, 15 minutes from Cancun’s airport. The surrounding region is rich with archeological and cultural sites, as well as eco-tourism destinations including tropical coves, rain forest and caves. Cancun, Playa del Carmen and Cancun International Airport are all just a short drive away.


Guests staying at the Excellence Riviera Cancun will enjoy 24-hour all-inclusive service, which includes:

  • Special Welcome Cocktail and cool towel
  •  Full breakfast, lunch, dinner and snacks each day
  • 8 à la carte dining options
  • 1 buffet restaurant for breakfast & lunch, 1 snack grill at the beach for lunch and 3 á la carte lunch options
  • 10 bars
  • Unlimited natural fruit juices and soft drinks
  • Unlimited premium and domestic alcoholic beverages
  • 24-hour room service
  • Pool and beach waiter service
  • 6 swimming pools
  • 5 outdoor Jacuzzis
  • Non-motorized water sports (sailing, windsurfing, sea kayaking, snorkeling gear, introductory scuba lesson)
  • Live music during the day
  • Tennis clinics
  • Game room
  • Fully equipped fitness centre with state-of-the art “Cybex” equipment
  • Free wireless internet
  • And much more…

All finely appointed suites and guest rooms offer the following superior amenities:

  • King or 2 double beds
  • Private and furnished patio or balcony
  • Junior Suites with Rooftop Terrace feature private exterior HydroSpa Pool (heated in Winter) and shower on Roof deck
  • Full marble bathrooms, a jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone
  • Bathrobe & slippers
  • 42” flat-screen TV
  • Service Box for Room Service
  • Air conditioning with in-room climate control
  • CD/DVD player
  • Direct dial telephone
  • Free wireless Internet
  • Radio/alarm clock with I-pod connectivity
  • Electronic in-room safe (lap-top size)
  • Coffee/tea maker
  • Stocked mini bar with beer, juices, soft drinks, water and snacks
  • Pillow menu
  • Excellence Riviera Cancun is an adults only resort (18 years and over)

At each of the Excellence resorts, the Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis.

Excellence Club Benefits:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Private concierge service (7am to 11pm)
  • Private lounge (7am to 11pm) with free Internet access, smart buffets & bar service
  • Superior VIP toiletries (Bvlgari), upgraded room service menu, including wine and liquor preference
  • Exclusive pool and whirlpool at the pool area
  • Private beach area
  • Daily complimentary Newspaper delivery
  • Beach bag
  • Daily fruit & Petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • One Marine Wellness treatment per person per stay.
  • 237 Junior Suite Spa or Pool View
  • 87 Junior Swim-up Suite Spa or Pool View (with additional exterior Jacuzzi)
  • 24 Junior Suite Ocean View

Excellence Club Level

  • 54 Excellence Club Junior Suite Ocean Front (with additional exterior Jacuzzi)
  • 20 Excellence Club Junior Swim-up Suite Ocean View (with additional exterior Jacuzzi)
  • 12 Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (with additional exterior Jacuzzi and HydroSpa Pool on Roofdeck heated in Winter)
  • 3 Honeymoon Suite Ocean Front (with additional exterior Jacuzzi)
  • 1 Honeymoon Suite with rooftop terrace Ocean Front (with additional exterior Jacuzzi and HydroSpa Pool on Roofdeck heated in Winter)
  • 2 One-Bedroom Imperial Suite Ocean Front (with additional exterior Jacuzzi)

During your stay at Excellence Riviera Cancun, you can indulge in truly global dining in eight full-service á la carte restaurants and one beach snack grill, all of which are included with your stay. Some restaurants feature smoking (outdoor seating) and non-smoking sections; others are exclusively non-smoking.


  • Toscana: Three meals restaurant (buffet breakfast & lunch and fine Italian cuisine á la carte for dinner)
  • Agave: Mexican restaurant, á la carte dinner
  • Spice: Oriental restaurant with Tepanyaki stations, serving á la carte dinner
  • Chez Isabelle: French cuisine for a la carte dinner
  • Basmati: Contemporary Indian cuisine for á la carte dinner
  • Oregano: Pizzeria/Trattoria á la carte for lunch & dinner
  • The Lobster House: Provides breakfast á la carte, local Mexican fish & seafood specialties á la carte for lunch and lobster specialties for á la carte dinner
  • The Grill: Casual á la carte lunch and steakhouse for á la carte dinner.


  • Lobby bar
  • Coffee bar on the main square, serving ice cream and pastry treats in the afternoon
  • Swim-up pool bar
  • Pool & beach bar by the main pool
  • Pool bar in Excellence Club
  • Piano bar, sing-along & comedy bar
  • Cigar bar
  • Fruit-juice bar by the Spa
  • Chill-out bar at the beach
  • Theater bar
  •  24-hour room service.

Reservations are not required for dinner.


You can literally swim into Miilé Spa and indulge yourself in an oasis of natural luxury. Romance, connection, nature and inner peace are the elements that inspire our treatments, secluded in your own private island.

Our signature Spa Rituals will transport you to a unique and memorable experience of holistic wellbeing. Dedicated Spa Menu for Couples, with treatments and experiences to share, connect and remember.

Spa Facilities:

  • Spa concierge desk
  • Fresh fruit bar
  • Full spa amenities including shampoo, body gel, lotion, body splash deodorant, etc
  • Bathrobe, towel and sandal service
  • Spa boutique with prestigious spa items for sale.
  • Full equipped Fitness Center.
  • Marine Wellness Hydrotherapy Circuit: Hydrotherapy pool with swans & waterfall high-pressure water hoses
  • Bubble massage bench
  • Exercise lanes for counter-current swimming
  • Temperature contrast stone walk
  • Fresh water treatment pool with swim-in access
  • Double massage beds
  • Swan water hoses
  • Cold-plunge pool
  • Swedish saunas
  • Temazcal
  • Steam bath, cool water fountain
  • Ice-treatment room
  • Sensations shower, Scottish shower, Cuban shower, and Tropical rain showers

Our Treatment Rooms

  • 14 indoor treatment rooms, including 4 couple’s treatments rooms
  • 2 facial rooms and 2 Vichy showers, 2 Master rooms with treatment shower, hydrotherapy tubs and a massage area
  • Outdoor oceanfront treatment room
  • Outdoor relaxation patio with waterfall
  • Pedicure stations
  • Manicure stations
  • Haircut & hair wash stations










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